Bk99.ai's Terms & Conditions

Bk99.ai (hereinafter referred to as "the Platform", "we", or "bk99.ai") operates an online gaming and Sports Betting service for users in Bangladesh and other selected regions. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and bk99.ai.

Below are the definitions of key terms used throughout this document:

• "Member" or "User" — the individual who has registered on bk99.ai.
• "Account" — Your personal gaming account, created upon registration.
• "Balance" — The total funds currently available in your account.
• "Bonus Balance" — Funds granted for promotional purposes that cannot be withdrawn until specific conditions are met.
• "Wagering Requirement" — The amount you are required to wager before a bonus can be withdrawn.

To register and use bk99.ai, you must meet the following eligibility requirements:

• 1You must be 18 years of age or older. Use of this betting platform by minors is strictly prohibited and may be subject to legal penalties.
• 2You may not register from any country or region where online gaming is prohibited by law.
• 3Each individual may only open one account. Multiple accounts are strictly prohibited and will result in all associated accounts being closed.
• 4You are required to provide accurate and complete personal information at the time of registration. Providing false information may result in account termination and forfeiture of your balance.
• 5bk99.ai may request KYC (Know Your Customer) documents for identity verification at any time. Failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

You are solely responsible for the security of your bk99.ai account. Keep your login credentials — username and password — strictly confidential and do not share them with anyone.

The following rules apply to account management:

• You are responsible for all activity conducted through your account. Any unauthorized access must be reported to bk99.ai support without delay.
• Transferring, selling, or renting your account to another person is strictly prohibited.
• Multiple accounts operated from the same device or IP address may result in all associated accounts being suspended.
• A monthly maintenance fee may apply to accounts inactive for an extended period (over 6 months). Members will be notified in advance by email if this applies.
• Keep your contact details (email and phone number) up to date at all times. bk99.ai is not responsible for missed notifications caused by outdated information.

Bk99.ai supports easy deposits and withdrawals via Mobile Pay, Nagad, and Rocket. Please keep the following payment terms in mind:

• Minimum Deposit: ৳200 (two hundred BDT).
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal Processing Time: Typically within 24 hours. During peak periods or for larger amounts, processing may take up to 48 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals cannot be made directly from bonus balance. Winnings derived from bonuses only become withdrawable after the applicable wagering requirements have been met.
• Bk99.ai reserves the right to hold withdrawals until identity verification is complete.

Bk99.ai maintains a strict anti-money laundering policy. In cases of suspicious transactions, the platform may conduct an investigation and, if necessary, place a hold on the funds.

Bk99.ai regularly offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be fulfilled.

• Welcome Bonus: Available to new members only. The welcome bonus can be claimed once per person.
• Wagering Requirement: Most bonuses require a wagering amount of 20–30x the bonus value before any withdrawal can be made.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted by the promotion's terms.
• Any evidence of misuse or manipulation of bonuses will result in the cancellation of the bonus and any associated winnings.
• Bk99.ai reserves the right to modify or cancel any promotion. Where possible, members will be notified in advance.
• Voucher codes are single-use only and cannot be shared with others.

To enjoy Sports Betting and casino games on bk99.ai, the following rules must be followed:

• Once a bet is confirmed, it cannot be cancelled or changed. Please verify all details carefully before placing your bet.
• If evidence of match or event manipulation is found, all bets placed on that match will be voided and stakes will be refunded.
• If incorrect odds are displayed due to a technical error, bk99.ai reserves the right to void the affected bets.
• Any bets placed before a live betting connection is lost will remain valid and stand.
• Any attempt to manipulate the betting system through multiple accounts or collusion will result in the permanent closure of all accounts involved.

Betting limits may vary by market and event. bk99.ai reserves the right to review or adjust the betting limits of any member.

The following activities are strictly prohibited on the bk99.ai platform. Violations may result in account termination, balance forfeiture, and potential legal action:

• Registering with false information or using someone else's identity.
• Creating multiple accounts to claim bonus benefits (bonus abuse).
• Using automated software, bots, or scripts for betting or gaming.
• Match fixing or using inside information to gain an unfair advantage.
• Harassing or threatening other members.
• Attempting to breach the platform's security or gain unauthorized access to the system.
• Using the platform for money laundering or any other illegal purpose.

Bk99.ai believes gaming should be a source of entertainment — never a problem. That's why we are actively committed to responsible gaming.

What you get on our platform:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
• Session Timer: Automatic warning or logout after a period of inactivity.
• Self-Exclusion: A facility that allows you to exclude yourself from the platform for a set period of time.
• Reality Check: Regular notifications showing how long you've been playing and how much you've lost.

If you feel that gaming is negatively affecting your life, please contact our support team immediately or Responsible Play Visit the page.

Protecting your personal information is a top priority at bk99.ai. To learn how we collect, store, and use your data, please refer to our Privacy Policyare detailed therein.

• Your information is used solely for service delivery, identity verification, and compliance with legal obligations.
• Your data is never sold to third parties without your consent.
• We use cookies to improve our service quality. See our cookie policy for more details.

Bk99.ai may temporarily suspend or permanently close your account under the following circumstances:

• If any part of these Terms & Conditions is violated.
• If identity verification fails or evidence of false information is found.
• If evidence of fraudulent activity is found.
• At the direction of law enforcement authorities.

You may close your account at any time by contacting our support team. You will have the opportunity to withdraw any eligible balance before closure, but any bonus balance will be forfeited.

If you have a complaint or dispute, please contact our customer support team in the first instance. We make every effort to resolve issues within 7 business days.

• Complaint deadline: All complaints must be submitted in writing within 30 days of the relevant incident.
• Send complaints via email: support@bk99ai.biz
• If you are not satisfied with our decision, you may appeal to an international gaming arbitration body.
• In any dispute relating to these Terms & Conditions, the decision of bk99.ai shall be considered final, unless explicitly stated otherwise.

Bk99.ai reserves the right to update these terms and conditions at any time. For significant changes, members will be notified via their registered email or through a platform announcement.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.